DOES SMERALDO BEAUTY GUARANTEE PRODUCT AUTHENTICITY?
At Smeraldo Beauty, we stand behind our products and want you to be completely happy with your purchase. We guarantee the authenticity of every product on our website – sourced either from authorized and verified distributors or directly from the brands – with full tracking capabilities provided as standard.
HOW LONG CAN I USE THE PRODUCT AFTER IT HAS BEEN OPENED?
Check the expiration date, which will be typically printed clearly on the product, or the Period After Opening (POA) mark, which specifies how long a product can be used after it has been opened.
IS IT POSSIBLE FOR ME TO RETURN THE PRODUCT IF I HAVE A REACTION TO IT?
If you have a reaction to the product, please stop using it immediately and notify our Customer Care Team. Please be aware that we are not liable in such circumstances. However, we will do everything possible to fix any issues. We may redirect you to the product's primary manufacturer, who will address your problem directly.
DO YOU ACCEPT CERTAIN TYPES OF PAYMENT?
Qatar : We accept all major credit cards through the website, and you can also pay us upon delivery on your order. You can be sure your purchase is safe and secure.
GCC : We accept payment on the website with all major credit cards.
WHAT COUNTRIES DOES SMERALDO BEAUTY DELIVER TO?
We only ship within Qatar at the moment. We'll be shipping internationally soon.